SCSM Authoring Tool won’t install
I’ve been tasked with designing the end-user side of SCSM at our company, including building the web page users will use to submit helpdesk tickets and build the workflows behind the scenes. So I went to install the SCSM Authoring Tool on my Windows 7 box, and every time it would break in the same spot, telling me “VS Shell 2008 SP1 is not installed”. I followed the prerequisite list exactly and in order, yet it still told me this,…